Technical Blog about billing systems in telecom field
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One of the most popular popular CRM in mobile platform is CX or customer center for BSCS, and CB or convergent billing on Single View platform.

For excellent invoicing you need next parameters for almost every CRM:

It is necessary to describe the every part of the billing system that allows search and access to user information such as name and address of the user to deliver the data for invoices, the address of residence and registration for business users, the data on authorized contact person for business users, birthday, e-mail address, TIN, personal identification number, the number of contracts of sale applications, and data on subscriber numbers,a set of services and service-defined limits, discounts and any other information necessary for the functioning of a process of billing, rating and invoicing-a.

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Telecommunication service

October 11th, 2011 | Posted by Telecom in Configuration | Provisioning - (0 Comments)

Telecommunication service with simple words is a group of independent functions, which are an integral part of one or more business processes and composition of quantitative and qualitative parameters of technical and information resources, and communications facilities.

Subscriber, user or customer  sees all of these components as a unified unit and used in accordance with their subscription to the expected value. God example of telco services are, voice, sms, msm.  Service provider services to develop sales in the Product Master or Product Catalog. The same service can be turned into different products, packet differently, with different specific rates and charges, and so on.

There are different variants of services, but some of them are divided here:

The service is facing the user (customer-facing service) According to TMF, is one of the services that the consumer (consumer) services (the user (customer) first noticed, as opposed to “service faces to the network” (network-facing service).

It has further significance in relation to the different systems, because operatorovih automate various aspects of operational processes (Operations Processes).

Also very important is compatibility between billing systems, main switch and all network elements. For example it is very hard to start with share tariffs on Single e View or with ADSL on BSCS or with MMS on Sergel billing.