BSCS | Telecom Billing Blog

Performance aspect on one telecom system

After telecom infrastructure in this lession we will speak about performance aspect on one telecom system. The observed system should be dimensioned to 10 million subscribers. The billing system must start to provide real time processing power for 50 million Call Data Records per day.

For this task from Server performance point of view there must have, at least one of the following operating systems: Linux (Suse Linux Enterprise Server or Red Hat Enterprise Linux), SUN Solaris Unix or HP-UX.

There must be at least 50 GB of RAM. For some state of art configuration at the moment of the writing this text, some servers has to 100 processors with about 1 TB RAM memory. Some telecom operators in Turkey are good example for those type of servers.
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Mediation platform in Telecom

In this post we will explain parameters and features of good mediation platform for telecom use.

We will divide those features in two categories: basic and advanced functionalists.

Also we want to note, if You have accurate mediation system, you will never put garbage in Rating or Billing system, so you will have better performance at least.

So basic mediation system features are: collection, validation, transformation and distribution in the output format.

Collection means that MS (mediation system) can access to remote switch server and copy binary files on production server for mediation modules. Also it is good to make back up before processing, but in serious telecom operators there are data capacity of 10 MB per minute which require lot of space and hard disks.

Validation is wide term in mediation field, and for example, here are defined different checking like bad time format, time in future and etc.

Transformation is brain of each MS and here are defined all conversions. For examples binary to decade, BCD standard to decade, binary to text, UNIX time stamp to some other time format and etc.

Distribution is possibility for ftp sending this data to another modules. For example to Device Input Handlerin BSCS billing systems. Here are belongs process like Output normalization and distribution.

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Customer management system in TELCO – , CRM System

One of the most popular popular CRM in mobile platform is CX or customer center for BSCS, and CB or convergent billing on Single View platform.

For excellent invoicing you need next parameters for almost every CRM:

It is necessary to describe the every part of the billing system that allows search and access to user information such as name and address of the user to deliver the data for invoices, the address of residence and registration for business users, the data on authorized contact person for business users, birthday, e-mail address, TIN, personal identification number, the number of contracts of sale applications, and data on subscriber numbers,a set of services and service-defined limits, discounts and any other information necessary for the functioning of a process of billing, rating and invoicing-a.

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Telecommunication service

Telecommunication service with simple words is a group of independent functions, which are an integral part of one or more business processes and composition of quantitative and qualitative parameters of technical and information resources, and communications facilities.

Subscriber, user or customer sees all of these components as a unified unit and used in accordance with their subscription to the expected value. God example of telco services are, voice, sms, msm. Service provider services to develop sales in the Product Master or Product Catalog. The same service can be turned into different products, packet differently, with different specific rates and charges, and so on.

There are different variants of services, but some of them are divided here:

The service is facing the user (customer-facing service) According to TMF, is one of the services that the consumer (consumer) services (the user (customer) first noticed, as opposed to “service faces to the network” (network-facing service).

It has further significance in relation to the different systems, because operatorovih automate various aspects of operational processes (Operations Processes).

Also very important is compatibility between billing systems, main switch and all network elements. For example it is very hard to start with share tariffs on Single e View or with ADSL on BSCS or with MMS on Sergel billing.